Privacy Policy
1. Introduction
At Selio, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our website and services.
By using Selio, you accept the practices described in this policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
2.1 Information you provide to us
- Account information: name, email address, phone number and password when you register.
- Profile information: profile photo, location and optional description.
- Advertisement information: titles, descriptions, prices, images and locations of items you post.
- Communications: messages you exchange with other users through our platform.
- Payment information: when you make purchases, we collect the information necessary to process your payment.
2.2 Information we collect automatically
- Usage data: pages visited, time spent, clicks and actions on the platform.
- Device information: device type, operating system, browser and IP address.
- Location data: approximate location based on your IP address or, with your consent, precise location.
- Cookies and similar technologies: we use cookies to improve your experience. See our cookie policy for more details.
3. How We Use Your Information
We use the information collected to:
- Provide, maintain and improve our services.
- Process transactions and send related notifications.
- Personalise your experience and show you relevant content.
- Communicate with you about updates, offers and promotions.
- Detect and prevent fraud, spam and illegal activities.
- Comply with legal obligations and protect our rights.
4. Information Sharing
We may share your information with:
- Other users: your profile and advertisement information is publicly visible.
- Service providers: companies that help us operate the platform (hosting, payment processing, analytics).
- Legal authorities: when required by law or to protect our rights.
- Potential buyers: in the event of sale, merger or reorganisation of the company.
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement technical and organisational security measures to protect your information, including:
- Encryption of data in transit and at rest.
- Restricted access to personal information.
- Regular monitoring of our systems.
- Staff training in data protection.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information.
- Rectify inaccurate or incomplete information.
- Delete your account and personal data.
- Port your data to another service.
- Object to the processing of your data.
- Withdraw your consent at any time.
To exercise these rights, contact us at privacy@selio.com.
7. Data Retention
We retain your information whilst your account is active or as needed to provide services. We may retain certain information to comply with legal obligations, resolve disputes and enforce our agreements.
8. Minors
Our services are not intended for persons under 18 years of age. We do not intentionally collect information from minors. If we discover that we have collected information from a minor, we will delete it immediately.
9. International Transfers
Your information may be transferred and processed in countries outside your country of residence. We ensure that such transfers comply with applicable data protection laws.
10. Changes to this Policy
We may update this policy periodically. We will notify you of significant changes by email or through a notice on our platform. Continued use of our services after changes constitutes your acceptance of the updated policy.
11. Contact
If you have questions about this privacy policy, you can contact us at:
- Email: privacy@selio.com
- Postal address: Selio, 1 High Street, London EC1A 1AA, United Kingdom